Agenda item

·        Dashboard – Contract-wide Year on Year Attendances Report

·        Dashboard – Contract-wide Monthly Performance Report

·        Dashboard – Individual Sites Monthly Performance Reports (x8)

The Forum received and noted key details of the performance of LED Community Leisure for May 2025 including contract-wide year on year attendances, a contract-wide monthly performance report and individual sites monthly performance reports.

The Senior Leisure Officer now had live access to the KPI Dashboards in order to see in-month updates as required.

Discussion and clarification included the following points:

·        Members commented on the encouraging performance data particularly around gym attendance and the Senior Leisure Officer was asked to look at putting out some positive communications highlighting the achievements. 

·        The Dashboard data is based on LED sites which relate to the East Devon leisure contract but excluding Axminster.  It was explained that this is due to LED using a single licence shared between Axminster Leisure Centre which forms part of the East Devon leisure contract, and The Hangar at Seaton which does not.  Going forward, LED officers will look to manually extrapolate data specific to Axminster Leisure Centre, in order that this can be reported to the Forum.

·        LED members can attend classes at any LED facility; however their attendance is recorded on the Dashboard under the primary site at which their membership is held, irrespective of the facility they attend.